SupportConfiguring my Wi-Fi access point

Configuring my Wi-Fi access point

This step allows the In&box to automatically connect to a WIFI network when it is charging. This connection is used to automatically download updates.

It is essential to connect at least once a year for yearly subscriptions and once a month for monthly subscriptions. If not, the In&box will be automatically blocked and will no longer work until the next connection.

For the first use only, configure your Wi-Fi access point thanks to the mobile app « My In&box ».

  • Turn on your In&box and connect it to the mobile app « My In&box »
  • In the “My equipment” tile, click on “In&box”.
  • In the “Wi-Fi network” tile, click on “Add”.
  • Add your Wi-Fi access point: The application will search for nearby Wi-Fi access points. Select yours and enter the corresponding password.

Once configured, the In&box will connect automatically to the Wi-Fi access point configured as soon as the In&box is plugged and charging on a power outlet and will download automatically the latest updates.

You can configure up to 3 WI-Fi access points.

For now, the compatible Wi-Fi access points are: Wi-Fi b/g/n with WPA/WPA2/WEP protection.

If you have an update version lower than version 5.1.5 (you can find your In&box version in the tab “Settings” of your mobile app), Wi-Fi access points with WEP protection were not compatible. You will need do download the latest update of your In&box before configuring your Wi-Fi access point with WEP protection. 

For more information on downloading updates, click here

Now, you can check that your Wi-Fi is correctly configured:

Successful In&box wifi configuration
  • Turn on your In&box
  • Plug it near your Wi-Fi network thanks to the USB cable supplied and with a charger (not supplied). Make sure to plug it into a wall outlet and not in USB.
  • The two upper Leds are blinking blue alternately: the In&box is seeking for a connection to your Wi-Fi.
  • The two upper Leds are blinking blue at the same time: the synchronization and updating process is in progress. The configuration worked!

Warning: the In&box can be unplugged at any time, however, do not turn off your In&box with the side switch button or do not press the reset button during the synchronization process (when the upper Leds are blue).

If your phone is not compatible with the mobile app “My In&box”, a manual procedure for configuring your Wi-Fi access point is available here

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