SupportChange my password

Change my password

If your password is lost from your user account, simply go to the “Moto Membership” page of the website or on the home screen of the “My In & box” mobile application and click on “Forgotten password?”.

You will receive a new password by email that you can change later in your user account. Warning, depending on your email box, it may take a few minutes for the email to arrive.

Once the new password received, you will be able to change it directly in your user account:

ON THE MOBILE APP « My In&box » :

In the tab Settings > My account > My user informations > Change my password


In the tab “My account” > “My information” > “Password” > “Edit”

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